RETURN & REFUND POLICY

RETURN & REFUND POLICY

We offer a 30-day return policy.

Eligibility:
Items must be unused, in original condition, and returned in original packaging.

Return Process:
Contact us at support@papaura.com to request a return authorization.

Return Shipping:
Customers may be responsible for return shipping unless the item is defective or incorrect.

Damaged or Incorrect Items:
If your item arrives damaged or incorrect, contact us within 72 hours with photos.

Refunds:
Once we receive and inspect your return, refunds will be issued to your original payment method within 5–10 business days.

Non-Returnable Items:
Certain items may not be eligible for return due to hygiene or safety reasons.

Contact:
support@papaura.com